These criteria include attendance (near perfect attendance), punctuality (always on time), accuracy (minimum number of errors), productivity (most productive), safety (promotes safety), and courtesy (friendly and respectful at all times).

In addition to a mention on this website and a banner on his or her picture in the Parnassus Transportation office, the award winner will receive a $25 Bear Hug.

Collaborative

Working together to achieve common goals and purposes; the result is greater than the sum of its parts. As demonstrated through: Partnership & Teamwork, Resource Sharing, and Positive Relationship Management.

• Expressing trust and respect for others.
• Open communication.
• Recognizing and thanking others for sharing.
• Offering to collaborate and share resources.
• Actively listening and understanding.

Accountable

Performing quality work done correctly the first time. As demonstrated through: Ownership, Empowerment, and Compliance with Policies & Procedures. Performing quality work right the first time.

• Taking responsibility for one's job and serving the mission and goals of the organization.
• Understanding the organizational mission, vision, and values.
• Openness to constructive feedback.
• Meeting deadlines.
• Accurate and timely completion of work.
• On time to meetings.
• Asking questions to clarify requests.
• Resolving issues and concerns on own initiative.
• Understanding unit, department, and university policies & procedures.
• Acting in compliance with unit, department, and university policies & procedures.

Responsive

Helping to resolve problems promptly and willingly, responding to requests and keeping customers informed of work status. As demonstrated through: On time, accurate, flexible Service and Sensitivity.

• Valuing and respecting differences in others.
• Willing to adjust to meet the needs of others.
• Extending courteous friendly greetings.
• Listen attentively to customer needs, requests, complaints.
• Assure no customer questions unanswered.
• Inviting customer input and feedback and thanking customers for feedback.
• Prioritizing customer satisfaction.
• Building positive customer relationships.

Efficient

Delivering quality of goods or services at reasonable costs and/or making optimum use of University time and resources. As demonstrated through: Cost Effective Performance, Adoption of Best Practices, and Improvement of Job Skill.

• Managing time and resources effectively.
• Improving work processes in a manner that saves time and effort.
• Knowledgeable about job-related products, services, procedures.
• Learns and develops new competency from experience.
• Using time judiciously & efficiently.
• Propose changes to improve department performance using best practices.
• Considers cost effectiveness when making decisions.